Atlantic General Hospital Earns 2014 National Research Corporation Path to Excellence Award for its Commitment to Improving the Patient Experience

Berlin, Md. – National Research Corporation, has selected Atlantic General Hospital of Berlin, Md., as a recipient of its 2014 Path to Excellence award. Atlantic General Hospital was recognized at the 20th Annual NRC Picker Patient-Centered Symposium in San Diego, California on Sunday, September 7.

National Research selected Path to Excellence award recipients based on their achievement within categories that patients have identified as being most important to the quality of their care. The award is only bestowed upon those organizations that are ranked by patients as being a top performer in one of the following categories: Rate Hospital, Specialty Hospital: Rank Hospital, Children’s Hospital: Overall Rating, Adult: Would Recommend Doctor’s Office, Pediatric: Would Recommend Doctor’s Office, Catalyst Improvement Planner Champion, and Most Improved Client.

The winners were selected from the extensive database of National Research hospital clients for their performance over the last four quarters. Atlantic General Hospital was selected as one of two Most Improved Organizationswith respect to the doctor rating.

"National Research Corporation congratulates Atlantic General Hospital for their outstanding achievements," said Helen Hrdy, Senior Vice President of Client Service at National Research. "Implementing improvement processes require an immense amount of time and resources. Winning this award demonstrates that Atlantic General Hospital understands what it truly means to define patient-centered care.”

As a 2014 award recipient, Atlantic General Hospital is among a select group of healthcare innovators leading the way on the path to patient-centered care.

“We are thrilled to be a 2014 recipient of the Path to Excellence Award. It’s a true testament of our commitment to be the leader in caring for and advancing the health of the residents of and visitors to our community,” commented Atlantic General Hospital Vice President of Professional Services, Jim Brannon.


About National Research Corporation

For more than 30 years, National Research Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today, the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Recognized by Modern Healthcare as the largest patient satisfaction firm in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to info@nationalresearch.com, or visitwww.nationalresearch.com.

About Atlantic General Hospital

Atlantic General Hospital has been providing quality health care to the residents of Worcester, Wicomico, Somerset (Md.) and Sussex (Del.) counties since May 1993. Built by the commitment and generosity of a dedicated community, the hospital’s state-of-the-art facility in Berlin, Md., combines old-fashioned personal attention with the latest in technology and services. It provides quality specialty care such as weight loss surgery, orthopedics, outpatient infusion for individuals with cancer or blood/autoimmune disorders, retina surgery and a comprehensive women’s diagnostic center. Atlantic General Health System, its network of more than 40 primary care providers and specialists, care for residents and visitors throughout the region. For more information about Atlantic General Hospital, visit www.atlanticgeneral.org.