video visits
Telehealth using FollowMyHealth Patient Portal
To make sure you get the high-quality care you need during the COVID-19 pandemic, Atlantic General Health System has begun offering telehealth appointments (telephone and video visits). These types of visits allow you to get care without being close to people who are showing symptoms, or while you are social distancing.
- If you have an in-person visit scheduled, it may be changed to a phone or video visit to help reduce exposure for you and other patients.**Find out if your provider offers video visits here.**
- If you have any questions, feel free to call or email your care team.
- If you have not already signed up for a patient portal account, please click the "I need to sign up" button on this page and follow the instructions.
To help you, we have provided step-by-step instructions on video visits using FollowMyHealth from either a web browser (Desktop) or from a Mobile device:
FollowMyHealth is your patient portal that allows you to access and manage your medical information online.
With FollowMyHealth, you can get 24/7 access from any computer, smartphone or tablet to do the following:
- Update your address, contact, emergency and insurance information
- Send and receive secure messages to and from your provider
- View your test and lab results
- Request prescription refills
- Receive email care reminders and clinic announcements
- Receive appointment reminders
- Set up accounts for your children or dependent adults
- Look up, download, and email selected vital signs, prescriptions, immunization history and more!
- Meet with your provider through video visits (Telehealth)
How do I sign up?
During the registration process, you’ll need to create a FollowMyHealth login and password. Once you have registered, your account will be active and you can access your account in following ways:
- During your next visit, let any member of the front desk know that you would like to sign up for FollowMyHealth. We will send you an email that will guide you through the simple 3 step registration process.
–or–
How do I log into FollowMyHealth?
During the registration process, you’ll need to create a FollowMyHealth login and password. Once you have registered, your account will be active and you can access your account in following ways:
During the registration process, you’ll need to create a FollowMyHealth login and password. Once you have registered, your account will be active and you can access your account in following ways:
- Logging in using your computer at http://atlanticgeneral.org/FollowMyHealth
–or–
- Using your phone or tablet by downloading the FollowMyHealth app from the iTunes Store or the Google Play Store.
Having technical problems?
If you experience any technical issues, Atlantic General Hospital FollowMyHealth technical support is available Mon-Fri from 8 am to 4 pm. You can contact support by:
Emailing technical support at
patientportal@atlanticgeneral.org.
Calling technical support at
410.629.6424.