9733 Healthway Dr.
Berlin, MD 21811
We put the urgency in emergency
While emergency room overcrowding and long waits to receive care plague
hospitals across the country,
Hospital improved efficiencies and shortened wait times in its emergency
department to provide a better patient experience.
2020 Strategic Plan to expand our Emergency Department will continue to build on this foundation,
focusing on principles for efficient and effective care delivery for our
rapidly growing community.
Atlantic General Hospital continues to make a 30-minute ER Promise, now
a hallmark of our care philosophy:
patients will be placed in an exam bed or will begin to receive treatment
within 30 minutes of arrival at the hospital.
Our ONLINE WAIT TIMES Service
We also provide online wait times, found right here on our web site's
home page, to give visitors an idea of the time they can expect to be
in our emergency department before being placed in an exam room or having
their treatment initiated. The service drives the 30 Minute ER Promise
and empowers individuals to avoid longer waits.
“By no means do we want anyone to hold off coming to us if they are
in a truly emergent situation. But, for those with more minor problems
– a broken finger, a laceration – our online wait times service
allows patients to make an informed decision about when-- and where--
to go. Individuals can see the current wait times for our
Atlantic ImmediCare locations as well as the Emergency Room."
-- Andi West McCabe, Director of Emergency Services/Practice Transformation
at Atlantic General Hospital
“Individuals who feel they need emergency care should not have to wait for
treatment. For the patient, time spent in a bogged down emergency department
can make a frightening situation even more stressful. We want to show
the community that our attention to their swift care and comfort is foremost
in our minds.”
– Michael Franklin, President and CEO of Atlantic General Hospital
Further details about the Promise.
Atlantic ImmediCare Hours and Locations:
Atlantic ImmediCare at the Townsend Medical Center
1001 North Philadelphia Avenue, Suite A
(Corner of 10th Street Philadelphia)
Ocean City, MD 21842
Open 7 days a week, Memorial Day to Labor Day, 8:00 am to 6:00 pm
Off Season Hours: 8:00 am – 5:00 pm, Monday through Friday
Atlantic ImmediCare at Atlantic Health Center
9714 Healthway Drive
410-641-3340 (for AIC, press option #5)
8:00 am - 6:00 pm, Monday through Friday
10:00 am - 5:00 pm, Saturday & Sunday