As a patient at Atlantic General Hospital and Health System, you have the right to:

• Care that respects your values and beliefs
• Privacy and security in clean, safe surroundings
• A timely response to your requests and questions
• Management of your pain
• Know the names of everyone caring for you
• Know which doctor is managing your care
• Information that you can understand about your care and ongoing health needs
• An interpreter, if you do not speak English
• Be informed by your doctor before you consent to any procedure or treatment
• Be told of all outcomes, including any that were unexpected
• Refuse treatment and be informed of the consequences of your refusal
• Make advance directives and have those decisions honored
• Have someone you choose make decisions for you, if you cannot
• Agree or refuse to take part in any study or experiment related to your care
• Be told in advance when transfer to another level of care is needed
• Access to protective services
• An itemized copy of your bill
• Secure, confidential handling of all information about your care
• Review and obtain a copy of your medical record
• Information on how to voice a concern or complaint
• A written copy of your rights

We ask that you help us in the following ways:

• Provide accurate information about your past healthcare
• Ask questions if there are things you do not understand
• Participate in care planning and follow the plan of care
• Follow hospital rules
• Show respect and consideration for others
• Meet your financial obligations to us
• Provide accurate information about any prescription or over-the-counter medicine or supplements you're taking