Ambulatory Services and Endoscopy Center
While volunteers in our Ambulatory Surgery Unit and Endoscopy Center do
not provide medical care or advice, they do play an important role in
the overall quality of service provided to both patients and families.
Volunteers work closely with and under the direction of the nursing staff
in admitting, discharging, transporting and other patient services as needed.
Auxiliary members who volunteer in this area work with Doctors, Nurses
and Nurse Technicians. They perform the tasks that allow these professionals
to help resolve the health concerns of our patients. Tasks can include
cleaning and preparing stretchers, transporting patients to imaging, checking
on patients comfort and being available for any other help our professionals
need. The activity level can change quickly since our patients do not
plan for an emergency visit. Patients arrive needing help and we assist
in them getting it. Our reward is priceless.
AGH RediScripts on-site pharmacy
Providing first-fill prescriptions to discharging patients and full prescription
services to AGH associates, medical staff and volunteers.
Capable of learning how to operate a cash register.
- Do a moderate amount of walking and standing
- Comprehend oral and written instructions
- Make mature and sound judgments
- Keep confidential, all aspects of patients, physicians and staff
- Good communication and interpersonal skills
We also have volunteers that help in many of the support areas of the
hospital and health system including Medical records, Case Management,
Nutrition Services, our Wound Care Center, Imaging, Education, Administration,
Public Relations, Atlantic Health Center, Fundraising, Patient Accounting,
Finance, and Materials Management departments. Responsibilities in these
area range from assisting staff with filing patient information and claims
data to stocking linen, keeping our blanker warmer adequately full, transporting
and escorting patients, grounds maintenance, entering data in to spreadsheets,
delivering supplies and basic clerical work.
The volunteers at the Information Front Desk screen visitors, issue hospital
passes and provide directions or escort to the patient’s room. Upon
request the patient is assisted in filling out a medical form which ensures
patient confidentiality. Some additional activities of the volunteers
include delivery of the daily newspaper, meals, flowers and any other
activities to assist the front desk receptionist. Skills needed: excellent
communication including listening, compassion, responsiveness, and patience
and attention to detail.
We provide patients with a bit of companionship and an act as an extra
set of eyes for the nurse. It is the perfect environment to directly help
our patients. The job demands being on your feet most of the time with
making beds, filling water pitchers, delivering food trays, and filling
glove boxes. But there is always time to talk with the patients and more
importantly provide that special TLC of listening and providing companionship.
This is the position for the active volunteers. Our volunteers escort
patients to the lab for blood work and the imaging department for scheduled
and unscheduled tests. Additionally volunteers in this area accompany
or direct family members to the Fast Track and Emergency room areas. We
also assist the associates with any tasks that will allow them to focus
on their workload. If there are any missing wheel chairs, our volunteers
use their detective skills to find them.
The retired nurse’s duties include patient pre-op and post op calls,
follow up calls from patients who have had a stay in AGH, chart review
and assisting with the Flu Clinics. None of the duties are invasive, but
all have the goals of making the patient's hospital stay less stressful
by keeping the line of communication open between the patient and his
or her caregiver. In essence, the Retired Nurse is an extension of the
nurse. We request that volunteer applicants for this area have at one
time obtained a nursing license.
This team assists the professional staff of the Surgical Services Department
and provides information to family members, friends and patients as directed.
It is the policy of the hospital to provide unit orientation and training
for all volunteers.
The Thrift Shop is staffed by AGH Auxiliary members that manage every
aspect. The Thrift Shop includes a Sales Floor Staff, Cashiers, a Merchandise
Sorting and Pricing Team, and Store Decorators. As the Thrift Shop continues
to grow and expand, there is always the need for additional volunteers.
If you like to give back to your community and enjoy working in a fun
retail environment, the Thrift Shop provides this opportunity.
If you are able to relate and communicate with people and are pleasant,
considerate, tactful and caring, perhaps you would like to volunteer for
the We Care Program. This position does not require a great deal of time
and does not involve a great amount of walking. Our volunteers allow the
Auxiliary to offer a free service everyday of the year for people that
live alone in our community by providing daily contact with someone to
check on them.