9733 Healthway Dr.
Berlin, MD 21811
The 2003 expansion of the Emergency Department at Atlantic General Hospital
brought the number of available beds to nineteen, eight of those being
cardiac beds. Through the implementation of a fast track for less serious
cases and technologies such as an automated medication dispenser and a
patient tracking system, the department has been able to streamline procedures
to efficiently treat the roughly 27,000 patients who come through their
doors in a given year.
We put the urgency in emergency
While emergency room overcrowding and long waits to receive care plague
hospitals across the country,
Hospital has continued to improve efficiencies and shorten wait times in
its emergency department. Atlantic General Hospital now makes a 30-minute
patients will be placed in an exam bed or will begin to receive treatment
within 30 minutes of arrival at the hospital.
Our ONLINE WAIT TIMES Service
We have also implemented online wait times, found right here on our web
site, to give visitors an idea of the time they can expect to be in our
emergency department before being placed in an exam room or having their
treatment initiated. The service mirrors the 30 ER Minute Promise and
empowers individuals to avoid longer waits.
“By no means do we want anyone to hold off coming to us if they are
in a truly emergent situation. But, for those with more minor problems
– a broken finger, a laceration – our new online service is
an invaluable tool for avoiding peak volumes and a longer wait.”
-- Andi West McCabe, director of Emergency Services at Atlantic General Hospital
“Individuals who need emergency care should not have to wait for treatment.
For the patient, time spent in a bogged down emergency department can
make a frightening situation even more stressful. We want to show the
community that our attention to their swift care and comfort is foremost
in our minds.”
– Michael Franklin, president and CEO of Atlantic General Hospital
Further details about the Promise.