Emergency Room

9733 Healthway Dr.
Berlin, MD 21811
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We put the urgency in emergency

While emergency room overcrowding and long waits to receive care plague hospitals across the country, Atlantic General Hospital improved efficiencies and shortened wait times in its emergency department to provide a better patient experience.

Our 2020 Strategic Plan to expand our Emergency Department will continue to build on this foundation, focusing on principles for efficient and effective care delivery for our rapidly growing community.

Atlantic General Hospital continues to make a 30-minute ER Promise, now a hallmark of our care philosophy: patients will be placed in an exam bed or will begin to receive treatment within 30 minutes of arrival at the hospital.

Our ONLINE WAIT TIMES Service

We also provide online wait times, found right here on our web site's home page, to give visitors an idea of the time they can expect to be in our emergency department before being placed in an exam room or having their treatment initiated. The service drives the 30 Minute ER Promise and empowers individuals to avoid longer waits.

“By no means do we want anyone to hold off coming to us if they are in a truly emergent situation. But, for those with more minor problems – a broken finger, a laceration – our online wait times service allows patients to make an informed decision about when-- and where-- to go. Individuals can see the current wait times for our Atlantic ImmediCare locations as well as the Emergency Room."
-- Andi West McCabe, Director of Emergency Services/Practice Transformation at Atlantic General Hospital

Individuals who feel they need emergency care should not have to wait for treatment. For the patient, time spent in a bogged down emergency department can make a frightening situation even more stressful. We want to show the community that our attention to their swift care and comfort is foremost in our minds.”
– Michael Franklin, President and CEO of Atlantic General Hospital

Further details about the Promise.

Atlantic ImmediCare Hours and Locations:

Atlantic ImmediCare at the Townsend Medical Center
1001 North Philadelphia Avenue, Suite A
(Corner of 10th Street Philadelphia)
Ocean City, MD 21842
(410) 289-0065
Hours:
Open 7 days a week, Memorial Day to Labor Day, 8:00 am to 6:00 pm
Off Season Hours: 8:00 am – 5:00 pm, Monday through Friday

Atlantic ImmediCare at Atlantic Health Center
9714 Healthway Drive
Berlin, MD
410-641-3340 (for AIC, press option #5)
Hours:
8:00 am - 6:00 pm, Monday through Friday
10:00 am - 5:00 pm, Saturday & Sunday