HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. The results shown here compare Atlantic General to hospitals in the state of Maryland and across the U.S. based on ten important hospital quality topics.
Read more information about the survey of patients’ hospital experiences.
| Measure Description |
ATLANTIC GENERAL HOSPITAL |
MARYLAND AVERAGE |
NATIONAL AVERAGE |
| Patients who reported that their nurses "Always" communicated well. |
76% |
73% |
76% |
| Patients who reported that their doctors "Always" communicated well. |
76% |
77% |
80% |
| Patients who reported that they "Always" received help as soon as they wanted. |
61% |
57% |
64% |
| Patients who reported that their pain was "Always" well controlled. |
68% |
66% |
70% |
| Patients who reported that staff "Always" explained about medicines before giving it to them. |
59% |
57% |
61% |
| Patients who reported that their room and bathroom were "Always" clean. |
63% |
64% |
72% |
| Patients who reported that the area around their room was "Always" quiet at night. |
47% |
54% |
58% |
| Patients at each hospital who reported that YES, they were given information about what to do during their recovery at home. |
80% |
81% |
82% |
| Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest). |
66% |
62% |
68% |
| Patients who reported YES, they would definitely recommend the hospital. |
71% |
66% |
70% |
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