Quality & Safety
Patient Safety is Important to Us
When you are a patient at Atlantic General Hospital, we want you to receive
the best and safest care available anywhere. Your safety is the top priority
at all levels of our organization, including management, physicians and staff.
- All physicians at our hospital are board certified and complete continuing
education requirements each year.
- For medication safety, we double-check to make sure you receive the right
medication, the right dose, with the right method at the right time. Please
ask your physician, your nurse or another staff member if you have questions
about your medication.
- We recommend you have a family member or friend with you during your health
care visits. Not only can they provide comfort and support, they can also
help you ask questions and take notes. There are cards available during
your stay to
- We recommend that every person in our community have a FILE of LIFE completed.
The File of Life contains your medical history and a current up to date
list of medications so when an emergency arises, the information can be
easily accessed by a healthcare provider. The information can also be
helpful for routine physician visits. Go to File of Life for more information.
Patient Safety Focus Areas
When you are a patient at Atlantic General Hospital, the following policies
will ensure your safety:
- Policy and procedure ensure that the correct site is operated on and the
correct procedure done
- Patient or family member is asked to verify the patient's name, date
of birth and procedure
- Consent form states the procedure and site, when indicated
- Site is marked by doctor or nurse
- Doctor confirms procedure, site and patient before beginning
- A “time out” occurs to confirm patient, procedure and site
before beginning surgery or procedure
- Policy and procedure ensure accurate identification of patients before
giving medication or blood products, before taking blood samples, or before
surgery or other invasive procedure:
- Use at least two unique identifiers (name and date of birth) to establish
a patient's identification
- Verify identification by asking the patient to state their full name and
date of birth
- Check of the patient's ID band
- We have eliminated the use of certain abbreviations and are discouraging
the use of others.
- For verbal orders, policy requires that the person receiving the order
to first write the order as they hear it and then read back the complete
order for verification
Additional Safety Information
For more information, please download the following information sheets
from the U.S. Government, the American Pharmacists Association and other
groups. You will need Adobe Acrobat to view these files.