Agh Installs New Patient Multimedia Center Installed In All Hospital Rooms
This past fall, as part of a hospital-wide update of all inpatient rooms,
Atlantic General Hospital installed new multimedia units that allow patients
to watch television, make phone calls, and surf the web all on one machine.
The units were made available to patients this week, after thorough testing.
The new technology, called care.connection, offers more than just entertainment
value – giving patients an easy way to access health education and
important messages from the hospital with a few taps of their index finger.
The system allows hospital staff the flexibility to update textual and
video content quickly to provide access to patient education helpful in
reinforcing key information, such as post-operative instructions.
Patients are able to:
• view a welcome message from the CEO
• watch a message from nursing leadership about their room and important
patient safety reminders
• reference a patient “guidebook” with all the information
they need for their stay
• access healing videos with soothing sounds and pictures
• surf the web, and access e-mail and other tools such as Skype to
communicate with their friends and loved ones
• make phone calls
• watch television
• play games
Because the care.connection unit is mounted on a swing arm at the bed
side, patients will be better able to see and hear during television and
video viewing, which will further reduce noise levels in the inpatient
area, which has been a continued focus for the hospital.
Once the Patient Electronic Record Keeping Service (PERKS) is launched
later this month, clinicians will also be able to access a patient’s
record on the care.connection and refer to it when discussing test results,
medications and treatment options.
“Care.connection is another system we’re implementing that
will allow us to provide individuals an outstanding patient experience
during their hospitalization or observation stay,” said Colleen
Wareing, vice president of patient care services at Atlantic General Hospital.
“Many care delivery processes will change and improve in addition
to implementation of an electronic record and other tools. Our goal through
all of these interventions is to allow our clinicians to be more effective
in their care, provide education and to assist our patients in being actively
engaged in their health outcomes.”
About Atlantic General Hospital
Atlantic General Hospital has been providing quality health care to the
residents of Worcester, Wicomico, Somerset (Md.) and Sussex (Del.) Counties
since May 1993. Built by the commitment and generosity of a dedicated
community, the hospital’s state-of-the-art facility in Berlin, Md.
combines old-fashioned personal attention with the latest in technology
and services. Atlantic General Health System, its network of more than
25 primary care provider and specialist offices, care for residents and
visitors throughout the region. For more information about Atlantic General
Hospital, visit www.atlanticgeneral.org.