Award-Winning Care

Atlantic General Hospital - Serving Maryland & Delaware Since 1993

At Atlantic General Hospital, our community is our focus. Our commitment to the individuals we treat is proven in our consistent excellence, and we are recognized in our field through numerous awards. Some of the awards we have received include:

Awards Received

Most Wired Hospital Award

Atlantic General Hospital is among just six percent of hospitals nationwide to receive the 2016 Most Wired Hospital distinction, bestowed by the American Hospital Association’s (AHA) Health Forum. The awards are based on the results of the annual HealthCare’s Most Wired® survey and benchmarking study. The survey examines how organizations are using information technology (IT) to improve healthcare delivery in the areas of quality and safety, clinical integration, infrastructure and business management.

“The Most Wired award is a reflection of the organization as a whole, not IT specifically,” said Andrew Fowler, vice president of information services and CIO of Atlantic General Hospital. “Atlantic General has had the foresight to put some very innovative programs in place. Health IT has been there to help those programs operate more efficiently to provide the best care possible for our patients.”

A Few of AGH’s Initiatives

Telemedicine
According to the survey, Most Wired hospitals are using telemedicine, or telehealth, to fill gaps in care, provide services 24-7, or expand access to medical specialists. This year’s results show psychiatric examinations and psychotherapy are among the top three telehealth services offered by hospitals. On the heels of the launch of Maryland eCare to provide around-the-clock remote monitoring of ICU patients, Atlantic General expanded much needed behavioral health care services in 2009 through a telemedicine partnership with therapists at Sheppard Pratt, a psychiatric hospital in Towson, Md.

Another such partnership, this time with Baltimore-based Kennedy Krieger Institute, was forged in 2014 to provide diagnosis and treatment for developmental disabilities in children, including autism spectrum disorder. Particularly in the case of developmental health, IT helped bring critical services that were otherwise inaccessible for many patients - and their families - right to their community. Much of this was achieved through the expansion of Maryland Broadband internet services on the Eastern Shore.

Building Patient Engagement
In redefining the way that they provide care in their communities, Most Wired hospitals are using technology to build patient engagement with the individual’s lifestyle in mind, which includes electronic access to their care team. More than 60 percent of Most Wired hospitals use social media to provide support groups. Since April of 2015, patients of both the medical and surgical weight loss programs at Atlantic General Bariatric Center have been able to take advantage of the support of fellow patients and members of their care team in a very active closed Facebook group, where individuals share their struggles and successes, recipes and exercise tips, and other helpful information.

Improving Population Health
Most Wired hospitals are also using population health management tools and partnering with other health care providers to share clinical information so they can provide additional outreach to key patient groups, such as those with diabetes. More than half of these hospitals have connected their electronic health record data to population health tools to accomplish this type of interaction.

At Atlantic General, nurses in the Patient Centered Medical Home program reach out to recently discharged patients identified as being at risk for readmission, to make sure they’re taking any prescribed medication properly and have scheduled - and plan to keep - the necessary follow up appointments with their doctors. This risk stratification is based upon key pieces of data within the patients’ electronic health records.

Access to Electronic Health Records
In 2013, Atlantic General built their Patient Electronic Record Keeping Service (PERKS), following with the launch of the PERKS Patient Portal in May of 2014. The hospital was ahead of the curve. Less than 16 percent of hospitals nationwide were able to meet the health IT requirements of Meaningful Use in the first year, which included standards related to the secure collection, sharing and use of electronic health information in patient care, within the original timeframes set forth by the federal government. Atlantic General Hospital was one of them. The hospital is now in the process of expanding the capabilities of the PERKS patient portal to make it more convenient and useful for patients, including scheduling of appointments in real time and sharing of relevant health education.

Detailed results of the HealthCare’s Most Wired® survey and study can be found in the July issue of Health & Hospitals Networks. For a full list of winners, visit www.hhnmag.com.

Lung Cancer Alliance Screening Center of Excellence

Designation received in 2016:

Atlantic General Hospital's Imaging Center has been named a Screening Center of Excellence by the Lung Cancer Alliance (LCA) for its ongoing commitment to responsible lung cancer screening. Low dose CT screening for lung cancer carried out safely, efficiently and equitably saves tens of thousands of lives a year. Designated Screening Centers of Excellence are committed to provide clear information based on current evidence on who is a candidate for lung cancer screening, and to comply with comprehensive standards based on best practices developed by professional bodies such as the American College of Radiology (ACR), the National Comprehensive Cancer Network (NCCN) and the International Early Lung Cancer Action Program (I-ELCAP) for controlling screening quality, radiation dose and diagnostic procedures within an experienced, multi-disciplinary clinical setting.

ACR Lung Cancer Screening Center

Designation received in 2014:
This designation from the American College of Radiology (ACR) is awarded only to centers that earn accreditation in the chest module and meet or exceed ACR Lung Cancer Screening Committee facility requirements.

ACR Ultrasound Accredited Facility

Ultrasound Accredited facility 2014:
Atlantic General Hospital has been awarded a three-year term of accreditation in ultrasound as the result of an extensive review by the American College of Radiology (ACR). Ultrasound imaging, also known as sonography, uses high-frequency sound waves to produce images of internal body parts to help providers diagnose illness, injury, or other medical problems. The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is awarded only to facilities meeting ACR Practice Guidelines and Technical Standards, following a peer-review evaluation by board-certified physicians and medical physicists who are experts in the field. Image quality, personnel qualifications, adequacy of facility equipment, quality control procedures, and quality assurance programs are assessed. The findings are reported to the ACR Committee on Accreditation, which subsequently provides the practice with a comprehensive report they can use for continuous practice improvement. The ACR is a national professional organization serving more than 36,000 diagnostic/interventional radiologists, radiation oncologists, nuclear medicine physicians, and medical physicists with programs focusing on the practice of medical imaging and radiation oncology and the delivery of comprehensive health care services.

Bariatrics - MBSAQIP Accreditation

Atlantic General Bariatric Center meets all criteria as a an accredited center according to national quality standards established to deliver safe, high quality bariatric patient care.

The center has been accredited under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), a joint program of the American College of Surgeons (ACS) and the American Society for Metabolic and Bariatric Surgery (ASMBS). The MBSAQIP Standards, outlined in the Resources for Optimal Care of the Metabolic and Bariatric Surgery Patient 2014 ensure that bariatric surgical patients receive a multidisciplinary program, not just a surgical procedure, which improves patient outcomes and long-term success. The accredited Atlantic General Bariatric Center offers preoperative and postoperative care designed specifically for their severely obese patients.

To earn the MBSAQIP designation, Atlantic General Bariatric Center met essential criteria for staffing, training and facility infrastructure and protocols for care, ensuring its ability to support patients with severe obesity. The center also participates in a national data registry that yields semiannual reports on the quality of its processes and outcomes, identifying opportunities for continuous quality improvement. The standards are specified in the MBSAQIP Resources for Optimal Care of the Metabolic and Bariatric Surgery Patient 2014, published by the ACS and ASMBS.

After submitting an application, centers seeking MBSAQIP Accreditation undergo an extensive site visit by an experienced bariatric surgeon, who reviews the center's structure, process, and clinical outcomes data. Centers are awarded a specific designation depending on how many patients it serves annually, the type of procedures it provides, and whether it provides care for patients under age 18.

Get With the Guidelines® Stroke Quality Awards

Gold Plus Quality Achievement Award 2014, 2013, 2011; Silver Plus Quality Achievement Award 2012, 2010:
We work hard to provide excellent care to rural communities. In recognition of this effort, we earned this award-the highest recognition for stroke care from the American Stroke Association, which required a minimum of 85% adherence to achievement indicators for 2 consecutive 12-month periods or more. We have achieved this recognition 3 years in a row now.

Vascular Laboratory: IAC Accredited Facility

Our Vascular Laboratory has received a 3-year accreditation term in vascular testing from the Intersocietal Accreditation Commission (IAC) in these areas: extracranial cerebrovascular testing, peripheral arterial testing, and peripheral venous testing.

Wound Care Center Awards

Center of the Year, Atlantic Zone 2014; Robert Warriner III, MD Center of Excellence Award 2010, 2011, 2012, 2013, 2014, 2015; Center of Distinction Award 2009, 2010, 2011, 2012, 2013, 2014, 2015 - Our Wound Care Center is currently capable of healing over 96% of wounds treated here. This achievement exceeds national benchmarks and has earned the recognition of Healogics, which manages the center. We are also proud to have received the Diversified Robert A. Warriner III Center of Excellence Awards in recognition of our ability to maintain quality standards and patient satisfaction levels for multiple years in a row. We also received the Center of the Year Award for the Atlantic Zone in 2014 out of 94 Healogics centers.

2010 Delmarva Foundation Excellence Award

All hospitals in Maryland and Washington, D.C. are eligible for this award; Atlantic General Hospital was the third to receive it in 2010. This award recognizes hospital performance achievement in 4 national, in-patient clinical areas: acute myocardial infarction, heart failure, surgical care, and pneumonia.

eHealthcare Leadership Award

Atlantic General Hospital was one of roughly 230 healthcare organizations that received recognition for its outstanding website and digital communications during the Twentieth Annual Healthcare Internet Conference in November 2016. The eHealthcare Leadership Awards program was developed and first presented 17 years ago by Health Care Communications, Rye, NY. The Twentieth Annual Healthcare Internet Conference was sponsored by Greystone.Net, an Atlanta-based strategy firm.